My payment is pending, under review, delayed, or held
Here’s what each status means and what to expect.
Pending
All withdrawals start as Pending while they wait for processing.
If your payment was in review and has been cleared, it will return to pending until it’s sent.
Most pending payments are processed within 24–72 hours. You can also check our article When do I get paid? for normal timelines.
Under review
Sometimes our system flags payments for a quick manual check — for example, new accounts, high-value withdrawals, or unusual patterns.
This is a routine security step and usually clears within 24–72 hours.
If everything looks good, your payment will automatically move back to pending and be paid in the next batch.
Delayed
Delays can happen when we perform system maintenance, handle heavy payout volume, or wait for additional funds to clear.
We always process payments as quickly as possible, but occasional slowdowns happen.
If your withdrawal was a direct Bitcoin payment, please wait until the following Monday before opening a ticket — Bitcoin batches usually run between Saturday and Monday.
You can check your payment status anytime on the Cashout page in your Cointiply account.
Held
A “Held” payment means our system detected something that needs a closer look — such as irregular activity, reversals, or multiple accounts.
These are reviewed individually. Please open a support ticket so we can verify and resolve it.
If you’ve been using Cointiply honestly, there’s no need to worry — we’ll help you get it sorted.
Tip: You don’t need to open a ticket for pending or review payments — they’ll process automatically. If a payment has been delayed more than five business days, please reach out to us with your transaction ID.
Tip: Once your withdrawal is sent, final timing depends on the blockchain network for your chosen coin — Bitcoin confirmations can take longer than other currencies.